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Description
Lead with empathy and drive meaningful change using this practical guide to emotional intelligence in the workplace. The Emotional Intelligence Advantage outlines a clear five-step framework to help you navigate tough conversations, build team resilience and manage transformation with confidence. Packed with real-world examples and actionable strategies, it’s designed to help you foster a culture of trust, alignment and progress.
Features
- This book introduces a proven framework for emotionally intelligent leadership.
- It helps you manage change and conflict with clarity and empathy.
- You can build stronger teams by recognising and responding to emotional dynamics.
- Discover tools to unify stakeholders and drive lasting results.
- Ideal for managers, team leaders and professionals navigating workplace challenges.
Click & Collect and Delivery
For products purchased from Kmart and Target on kmart.com.au:
Free delivery for orders over $65 (excluding big and bulky products, online exclusive products and products purchased from Marketplace sellers). OnePass members also enjoy free delivery on eligible products.
Standard delivery: Metro $10: 3–5 business days, Regional $14: 7–10 business days, Remote $16: 14–20 business days.
Express delivery (for products purchased from Kmart only): Same day if ordered before 12 noon, next day if ordered after 12 noon. Express delivery is only available for selected areas and is not available for OnePass free delivery, bulky and/or oversized items, online exclusives and orders on weekends or public holidays.
Delivery fees vary by location and order type and will be calculated at checkout.
For products purchased from Marketplace sellers:
Marketplace sellers have varying delivery timeframes. Delivery fees and timeframes vary by location and order type, you’ll find all this information earlier on each product’s listing page. Please note that the seller may not ship on weekends or observing public holidays.
Still have questions?
For information on returns and exchanges, please see our Returns policy. For details on how refunds are processed and timing, please see our Refunds policy. Still have questions? Please refer to Kmart FAQs or ask our chatterbot.
