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This usually means stock couldn’t be secured to fulfill your order. You’ll be refunded automatically.
For orders from Kmart and Target, if most of your order couldn’t be fulfilled, your delivery fee will also be refunded.
For partial cancellations of orders from Marketplace sellers, the seller may refund a portion of your delivery fee. The seller will consider how much of the order was affected and if extra shipping was charged for cancelled items to determine an appropriate resolution.
Yes. If you no longer need your order, contact us and we’ll cancel and refund it.
No. Unfortunately you cannot cancel an online order for home delivery once it has been placed. You can return products purchased from Kmart to a store once they have been delivered.
If you have purchased from a Marketplace seller or from Target, you can chat with us.
A pre-order lets you buy a product before it’s released. It ships on the release date.
Visa, MasterCard, American Express, PayPal, Apple Pay, Afterpay, Zip, Kmart gift cards and Coles-Myer gift cards are accepted online.
Please note, gift card payments are not currently accepted for orders containing products from Marketplace sellers or Target.
Visa, MasterCard, American Express, cash, layby, Afterpay, Kmart gift cards and Coles-Myer gift cards are accepted in store.
Layby is not available for any online purchase including products sold by Marketplace sellers.
Yes, with a minimum transaction of $50 and a minimum deposit of 10%. There is a non-refundable $3 service fee for each layby. Please see Kmart Laybys for more information.
Yes. You can purchase Kmart gift cards in store. You can purchase a range of non-Kmart gift cards in store and online.
Yes. We accept Kmart and Coles-Myer gift cards Enter your card number and PIN at checkout. You can use up to three gift cards per order.
Please note, gift card payments are not currently accepted for orders containing products from Marketplace sellers or Target.
Wesfarmers team members enjoy discounts on products purchased from Kmart by entering their discount card number at checkout.
Staff discounts are not available on products purchased from Target or Marketplace sellers.
Yes, Flybuys can be collected online by adding your Flybuys barcode number in the ‘Payment’ section of the checkout.