The Kmart app is free to download on iOS and Android devices.
You can browse and shop products, create shopping lists, check product availability, find your nearest store, scan products for more information, view your orders and manage your account.
Yes. You can link your Flybuys and OnePass accounts in the Kmart app to access eligible member benefits and collect Flybuys points when shopping. You can also access your linked cards in ‘My Cards’ to scan them in-store.
When setting up your preferences, you’ll be asked to choose at least three categories you’re interested in. This helps us show you more relevant inspiration, products and offers on your homepage. To change your preferences, go to Account > Manage your profile > Make this space yours > Edit.
If you allow notifications, the Kmart app can send you updates about sales, new arrivals and special offers. You can manage Kmart app notifications through your device settings.
Account security settings aren’t currently available in the Kmart app. To manage your 2-step verification or passkeys, sign in to your Kmart account on the website.
Try closing and reopening the app first. If the issue continues, check that you’re using the latest version of the app. You can also try removing and reinstalling the app.
Visit www.kmartphotos.com.au or a store for photo products and services. See a full list of stores with photo services here.
Visit our Careers page to view current opportunities and apply for a role at Kmart.
Please contact us and provide your name, phone number, and email address so your enquiry can be passed on to the relevant team.
Community support requests can be submitted in writing to your local Kmart store for consideration. Requests are reviewed individually and support isn't guaranteed.
For collaboration, PR or social media opportunities, contact our PR and Social team at prsocial&events@kmart.com.au
Visit our Careers page for information about work experience opportunities at Kmart.
Employment eligibility depends on state rules and the role. You can check the Fair Work guidance and visit our Careers page to view current opportunities and application requirements.
No. You can shop online and check out as a guest without creating a Kmart account.
A Kmart account makes it easier to shop and manage your purchases. You can enjoy a faster checkout, save products to your wishlist and access your order history. You can also use your account in the Kmart app to access features such as digital receipts and linked Flybuys and OnePass accounts.
You can create an account on the Kmart website by selecting ‘Sign up’ and following the prompts to create an account.
Your account email address can’t be changed. If you need to use a different email address, you’ll need to create a new Kmart account.You can update your personal details, password, addresses and preferences in your account settings.
No. Your order history stays with the account used when the orders were placed and can't be transferred to another Kmart account. You can still refer to your original order confirmation emails or proof of purchase for previous orders.
Orders placed as a guest won't appear in your Kmart account and can't be linked to your account afterwards. Check your order confirmation email for the order details.
Select ‘Forgot Password?’ on the sign-in page and enter the email address linked to your Kmart account. We’ll send you instructions to reset your password.
If you haven't received your password reset email:
Check that you entered the email address linked to your Kmart account.
Check your junk or spam folder.
Try requesting another password reset email.
It may take a few minutes for the email to arrive, depending on your email provider.
Contact us with the email address linked to your Kmart account so we can check the account and help you from there.
Contact us to request account deletion and provide your name, phone number and the email address linked to the account. Once your account has been deleted, it can't be reactivated.
Scroll to the bottom of any Kmail email and click the unsubscribe link.
Sign in to your Kmart account and go to ‘Order History’ to view orders placed while you were signed in. You can also view your order history in the Kmart app.
A passkey is a secure, password-free way to log in using biometrics or device authentication.
It uses your device’s built-in security (like fingerprint or face recognition) to log in without needing a password.
You’ll need to set up a new passkey on your replacement device. Your account remains secure.
Sign in to your Kmart account and follow the passkey prompt to set it up on your device. You can use your fingerprint, facial recognition or PIN, depending on your device.
You can view, remove, or add passkeys in your Account security setting.
Contact Us for troubleshooting support.
It lets you log in or create a Kmart account using your Apple or Google credentials.
On the sign-in page, choose Apple or Google and follow the prompts.
No. Kmart only receives your name and email to create your account. It doesn’t access your social media activity.
You can still access your Kmart account by creating a password or using the ‘Forgot Password’ option.
It adds an extra layer of security to your account by requiring a code from your phone or authenticator app after you enter your password.
After signing in with your email and password, you’ll be asked to enter a code sent to your mobile or generated by an authenticator app.
Log in to your account, go to the Account Security section, and follow the setup steps.
Go to Account Security in your Kmart account settings and select the option to turn off 2-step verification. You’ll be asked to verify your identity before it can be disabled.
Use your recovery code to sign in to your Kmart account. If you don’t have access to your recovery code, contact us for further assistance.