Direct to Boot
Enjoy the convenience of having your Click and Collect order delivered straight to your car. When you receive an SMS confirming that your order is ready to collect, select Direct to Boot as your preferred collection type. As a bonus, you'll also receive 1000 Flybuys points.
How does it work?
Stores offering Direct to Boot
Currently, Direct to Boot is offered in 6 Kmart stores.
How to get there
1. Enter Tarneit Central from Rebecca Promenade (behind Kmart).
2. Turn left toward the loading dock upon entry.
3. Direct to Boot car park bays are immediately on the right.
How to get there
1. Enter Keilor Central from Taylors Road traffic lights (adjacent to KFC).
2. Turn right at the T-intersection in the car park.
3. Travel to the edge of the car park.
4. Turn left along the edge of the building and travel 130m. Direct to Boot parking bays are adjacent to the building.
How to get there
Kmart Direct to Boot is only accessible North bound on Pascoe Vale Road.
1. Enter the slip lane situated between ground level and the multi-level car park of Broadmeadows Shopping Centre.
2. Travel 50m down the slip lane.
3. Direct to Boot car bays are immediately on your left.
How to get there
1. Enter Parkmore shopping Centre from Kingsclere Ave (next to Hungry Jacks).
2. Take the first right and travel 55m.
3. Direct to Boot car bays are adjacent to the building on your left.
How to get there
1. Enter the main car park of Kmart Bairnsdale via Main St or Calvert St.
2. Direct to boot bays are located to the left of the main entrance facing onto the main car park.
How to get there
1. Enter Gate 2 West of Ringwood Street.
2. Follow the driveway around to the left, then continue driving straight to the ramp. Follow the ramp up two levels to Level 2 West, following the Click and Collect signs.
Shop Online
Order online and select Click & Collect as your delivery method at checkout. Choose the store that offers Direct to Boot.
Nominate Direct to Boot
You will receive a SMS to collect the items once ready. Using the link in the SMS, nominate Direct to Boot as your preferred collection type and select your pickup time.
Head to Store & Collect items
Drive to the store and park in the designated Direct to Boot parking area. We'll bring your order and put it directly into the boot of your car.
How collection works
Book a pickup time through the link in the collection confirmation SMS.
We'll send you an SMS confirming the time slot with a check-in link.
Don't forget to tap on "On my way" in Social Q when heading to the store and "I've arrived" once in store.
Once in store, please park in the designated area and wait for a team member to bring your items. If the designated bay is full, please wait in the parking area and move to the designated bay once it’s available.
The Kmart team member will bring your order in a trolley and put it directly in the boot of your car.
If you are having troubles with your order, please contact your designated Kmart store.
How to collect the Flybuys points
Once your order has been collected via Direct to Boot we will add 1000 bonus points to your account. Expect the points to appear within 2 weeks of your collection.
If you didn't provide your Flybuys number when you placed your order, please contact our customer service team.
Please note the bonus offer of 1000 Flybuys Points only applies to your first Direct to Boot order with Kmart Online.
No Flybuys? Join now.
Direct To Boot Frequently Asked Questions:
Which stores will be offering Direct to Boot?
Direct to Boot is being trialed across 4 stores, Keysborough, Tarneit, Keilor and Broadmeadows. These stores will roll out progressively over April 2023.
Why can’t I select direct to boot as an option for my order?
Currently, we are offering Direct to Boot in limited stores. If you’re ready to collect SMS does not include a link offering Direct to Boot, it means that the service may not be available in your selected store. Trial stores will display the option once the trial has commenced at that store.
Where do I park to collect my Direct to Boot order?
Instructions will be provided telling you where to park along with the parking bays being clearly labeled in Social Q.
What is Social Q?
Social Q is a third party online appointment system Kmart partners with to provide customers the option to schedule their pickup time.
How do I select Direct to boot collection?
If your store is offering Direct to Boot, you will be able to select this as an option utilising the Social Q link in your ready to collect SMS.
When is Direct to Boot Available?
Direct to boot is available from 8am to 6pm at eligible stores.
How long can I expect to wait when I arrive?
Once you’ve notified the store you have arrived, it can take up to 5 minutes for a team member to bring your order out to you.
What happens if I can not make my collection time, or I am running late?
You can update your booking at any time by going back into Social Q through the SMS link to reschedule or cancel your pickup.
Can someone else collect my order using Direct to Boot?
Yes, you can nominate another customer to collect on your behalf by utilising the Social Q App.