Click & Collect
How does Click and Collect work?
Family and friends can collect your order on your behalf, provided they have:
Why do you charge for Click & Collect?
We charge a $3 service fee for all Click and Collect orders. This fee covers a part of the cost for our team members to individually pick, pack and store your order.
How long do you hold Click & Collect orders?
Click & Collect orders will be held for 10 days after you receive your collection notification. Any orders not collected within 10 days will be cancelled and refunded, excluding the $3 service fee which is non-refundable.
Why can’t I Click & Collect at my local store?
Click and Collect is only available at a select number of stores. For a store to show in the Checkout it must have all items in your bag available. This is why you might not a see the store you want to collect from in the Checkout. Please note, the Click & Collect store list is subject to change. List of stores that provide Click & Collect services: